Privacy policy.

Privacy Policy for AscensionHQ.com

Effective Date: April 5th, 2025
Last Updated: May 22nd, 2025

At AscensionHQ.com (“we,” “us,” or “our”), your privacy is of the utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ascensionhq.com (the “Site”) and use our online coaching services.

1. Information We Collect

We collect both personal and non-personal information to provide a high-quality, personalized coaching experience.

a. Personal Information

When you register, schedule a session, or communicate with us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Payment details (securely handled via third-party processors)

  • Personal development goals, lifestyle data, or other coaching-related input you voluntarily share

  • Survey responses, assessments, or forms related to your coaching journey

b. Non-Personal Information

Automatically collected information includes:

  • IP address

  • Browser type, version, and device

  • Pages visited and time spent

  • Referral sources

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To deliver and personalize coaching services

  • To manage scheduling, communication, and session follow-ups

  • To send transactional and promotional emails (with your consent)

  • To analyze site usage and improve our services

  • To maintain internal records for coaching continuity and legal compliance

  • To comply with any legal obligations

Your data is used strictly for purposes that support your coaching experience and our service delivery.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share it under specific circumstances:

a. With Service Providers

We use third-party tools (e.g., Zoom, Stripe, Calendly) to facilitate coaching sessions, payment processing, communication, and analytics. These providers access your data only to perform services on our behalf and are contractually obligated to protect it.

b. Legal Compliance

We may disclose your information to legal authorities when required to do so by law or in response to valid legal requests.

c. With Your Consent

We may share testimonials, success stories, or case studies only after obtaining your express written consent.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information, including:

  • SSL encryption (HTTPS)

  • Secure servers and restricted access

  • Use of reputable third-party platforms for coaching and payment

  • Regular monitoring for potential vulnerabilities

While we strive to protect your data, no system is completely secure. We cannot guarantee the absolute security of transmitted information.

5. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Accessing the personal data we hold about you

  • Requesting corrections or deletion of your data

  • Objecting to or restricting data processing

  • Withdrawing consent at any time

  • Receiving a portable copy of your data

To exercise any of these rights, email us at [your email address].

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Enhance user experience

  • Understand user behavior

  • Improve site performance

  • Personalize content and marketing

You can manage or disable cookies in your browser settings. Some site features may not function properly without them.

7. Third-Party Links

Our Site may contain links to third-party sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before engaging with those sites.

8. Children’s Privacy

AscensionHQ.com does not knowingly collect data from children under 13. If we learn that we’ve received such data, we will delete it immediately. Coaching services are intended for adults or minors with parental consent.

9. Updates to This Policy

We may revise this Privacy Policy periodically. Changes will be posted on this page, and the Last Updated date will be revised. Continued use of our services after any changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Email: ascensionxcollective@gmail.com